ESPN is the ultimate getaway for sports enthusiasts. After becoming one of the most popular sports platforms, ESPN launched a mobile application that allows users to stay in touch with their favorite sports.
There could be several factors contributing to your ESPN app not working. Fortunately, it is all fixable and can be solved with a few steps.
We’ve created a troubleshooting guide to fix your ESPN app. Go through the following factors to see what works for you.
1. Check your internet connection
ESPN is an app that delivers up-to-date sports news when connected to the Internet. It may not work because you are probably having problems with the internet connection on your phone.
You can check your wifi connection or mobile network to reconnect and let the app work. To check your internet connection:
- Go to Settings on your phone.
- Tap Wi-Fi to open a list of available networks.
- Toggle the tab to display all available internet connections.
- Connect to your network or any other available network that is functional.
Connecting to public or unsecured Wi-Fi is dangerous, so we recommend choosing a network that you are familiar with.
If your phone is working fine, you can try restarting your router and see if that works. If not, contact your service provider and ask for help.
There can be several possibilities why your internet is not working. The most common reasons are unpaid bills, changed router settings, and networks out of range.
Your service provider will guide you through restoring your Internet connection. Don’t forget to test the internet speed to make sure your network is working properly.
2. Check Device Compatibility
Your Android and iOS devices are constantly updated to newer versions with new and improved features.
Cell phones become obsolete after a while. Your phone may not receive updates to support heavier apps with the latest features. To make sure your device is compatible with the ESPN app:
- Open the Play Store (on Android) or App Store (on iOS) and search for ESPN.
- Scroll down to the app info.
- To check Compatibility. You can compare it to your current operating system.
The ESPN app runs on iOS 14.0 and above for Apple devices and OS 5.0 and above for Android devices.
3. Check if ESPN+ is not available
ESPN+ is for users who want to take their sports streaming to the next level. Users must sign up for the ESPN+ app to get all the exclusive content.
If your ESPN+ subscription is not working, it could be due to a service outage. You can check whether ESPN+ is working properly or not by going to a website like Downdetector.com to check the status of the platform.
The website lists any connection anomalies and why the ESPN app is not working. You can then go to the ESPN Support Page and report any streaming related issues.
4. Restart the app
Since the advent of smartphones, restarting your apps is probably the most fundamental rule in the book. Whether ESPN crashes or encounters problems, restarting the app can fix the problem.
By restarting the app, you can clear RAM, increase processing speed, and extend battery life.
Various apps running in the background can also be the reason why ESPN is not loading or not working on your phone. All you need to do is close and reopen the ESPN app to reduce crashes and slowdowns.
5. Clear device memory (cache)
The cache stores app information that you may need soon. It reduces loading time and opens the desired pages directly. ESPN may stop working if you have a heavy build-up of cache files.
Clear cache on iPhone
Unfortunately, you cannot clear the ESPN cache on your iPhone. However, you can still try to erase unnecessary information on your device by doing the following:
- Open Settings.
- Scroll down until you see Safari.
- Select Clear history and website data.
Clear cache on Android
To clear the cache on an Android device:
- Go to Settings.
- Click apps.
- Scroll down and select the ESPN app.
- Tap Storage and select Clear cache.
This will close all tabs and remove unnecessary files that are hindering the performance of your ESPN app. You may need to restart the app.
6. Make sure your device is not in airplane mode
If your device is in airplane mode, it may not connect to the ESPN app. Since internet connection is required to receive real-time sports news from the app, you can turn on Wi-Fi without turning off airplane mode.
Your phone should not be in airplane mode to use the internet on a cellular network. To turn off airplane mode on your phone, go to Settings and search for Flight mode. Then toggle the tab to disable it.
7. Reinstall the ESPN App
Uninstalling and reinstalling ESPN can be helpful if none of the above methods work for you.
- Remove the app from your phone.
- go to you Play Store (on Android) or App Store (on iOS) and search for ESPN.
- Reinstall the app back on your phone.
Your app should now work properly. If not, try the other steps.
8. Restart your device
Perhaps a faulty file on your phone is preventing the ESPN app from working smoothly. If that happens, restarting your device may be the best option. Whether you reboot a Samsung Galaxy phone or reboot an iPhone, rebooting your phone will clear its memory, increase processing speed, and destroy all of your phone’s RAM-absorbing content.
Make sure to close all apps that are running in the background before restarting your phone. After you turn your device back on, ESPN should work properly.
9. Update the ESPN App
A common reason why apps stop working on their older version is because you get useful fixes and improvements in the newer ones. You may get a fix for the bugs and glitches which may be the reason why your ESPN app is not loading.
Go to the App Store or Google Play Store and search for the ESPN app. You should see a button labeled Update if an update is available. If you don’t see the button, your app is already up to date.
10. Update your device
iOS and Android devices receive updates that improve your phone’s performance and deliver better results. Update your phone to the latest operating system so that the app runs smoothly on your phone. If you’re using an iPhone, here’s how to check for an update:
- Open Settings and tap General.
- Select Software update to check for updated OS versions.
- Your phone will install the new update or let you know that it is the latest.
Updating the device improves the phone’s performance, allowing you to keep the ESPN app running smoothly. Some users are unable to update their phone and maybe it is a warning to switch devices.
Don’t let the sport stop
ESPN is an ultimate sports channel with an app and online streaming service, but sometimes the app doesn’t work for various reasons.
Check your internet connection or the phone is in airplane mode to establish a secure connection. If that doesn’t work, restart the app and your device.
It is also possible that ESPN cannot play videos due to an outdated operating system or app version. Make sure your device and the app are updated for smooth streaming.