Having a Google Home device can change the way you live in your home. But without an internet connection, it’s not even heavy enough to use as a doorstop.
If you’re having trouble connecting your Google Home or Nest to the Internet, here are several ways to resolve your connection issue.
Why your Google Home or Nest won’t connect to Wi-Fi
Problems connecting your Google Home or Nest to Wi-Fi may not have one clear solution. Sometimes you need to solve the problem by going through different methods.
That’s because Google Home and Nest Wi-Fi outages can be caused by a changed Internet password, a slow Internet connection, or a weak signal from a router. It could even be caused by an outdated version of the Home app. While each of these has its own repair method, if all else fails, you can also just reboot and reset the device.
Identify any problems with your connection by checking that your music is playing properly, asking questions from your device, or trying to control other smart devices.
Here are several ways you can reconnect your Google Home or Nest to Wi-Fi.
Update the Google Home app
The first thing to check is if the Google Home app is up to date. If you haven’t updated the app in a while, it can cause problems when you try to connect a Google Home or Nest to Wi-Fi.
In android, open the Play Store and tap your profile picture. Select Manage apps and look for updates available for Google Home. Install all available updates.
In iOS, open the App Store and tap your profile icon at the top. Check for pending updates for Google Home. Install any available Home app updates.
After making sure the app is updated to the latest version, try connecting to Wi-Fi in Google Home.
Reconnect Google Home or Nest after password change
If you recently changed your Wi-Fi password, your Google Home or Nest won’t be able to connect to the Internet. There is no button on the device to easily reconnect your Google Home to your router.
Instead, head over to the Google Home app to reconnect your device and get it working properly again.
To connect your device to Wi-Fi if you have changed your password, you must first disconnect the device. This will reset your connection and allow you to connect to the internet with the new password enabled.
- Open your Google Home app and select the device you want to reconnect.
- Press gear icon to open the settings, then tap Device information.
- Tap Wi-Fi > Forgot network.
- Back on the Home app main screen, tap the + button to add a device.
- Follow the installation instructions to set up the device with the new Wi-Fi password.
Bad Google Home or Nest connection to your router
You may just be too far from your router to get a good internet connection.
Your router may not be able to reach the farthest points from your home, and you’ll need to move your Google Home or Nest closer to your router to connect.
If your device starts to perform better, then there was interference that caused the connection to drop. To keep the connection stable, find a permanent home for the speaker closer to your router. If this is not practical, an alternative is to install a Wi-Fi range extender.
You can also try removing the electronics around your Google Home and Nest to see if that improves the connection. The other technology may interfere with the signal and cause your problems.
It is also possible that your router itself needs to be replaced. Test this with your phone or other internet-connected device and see how fast your content loads.
After disabling the router as the cause of your Google Home and Nest issues, check if your bandwidth might be too low.
Restrict other devices on your network
Your router and internet connection only have so much bandwidth to support online activities. The more devices that use the Internet, the less bandwidth is available.
That’s especially a problem if you’re trying to download shows or movies while using your Google Home or Nest. It may help to pause this type of activity until you are done using your device.
Your internet subscription may not be able to handle the amount of data transferred on the same network.
To fix this problem, turn off your other devices connected to the Internet. Or disable any downloads you are trying to complete while using your device at the same time.
You can diagnose a low-bandwidth problem if your music starts to drop in and out, or if Google Home doesn’t do a good job of recognizing and executing all the commands it can make.
If you want to have your downloads and use your Google devices at the same time, you need to upgrade your internet package to have more bandwidth available.
The problem isn’t with your Google Home, Nest, or even your internet, but with the type of package you signed up for through your carrier.
Restart your router or Google Smart Speaker
If all else fails to connect your Google Home or Nest to your Wi-Fi, it’s time to try restarting both your router and device.
You must refer to your router’s manual to properly reboot the device. Normally, you can unplug the power cord and plug it back in after a few seconds. You can actually do the same thing to reboot your Google Home, but you can also use the app.
By using the app you avoid long-term damage that can be caused by a hard reboot by unplugging and plugging the device back in.
Restart Google Home and Nest with the app
- Open the Google Home app
- Select the device
- Select the gear icon to access the settings
- Select the three dots icon to access more settings
- Select Restart
It may take a minute, but your device will reboot automatically after you’re done with the process.
Only after trying all the methods described above should you proceed with resetting your Google Home, Nest, and Internet routers. A factory reset means that you will lose all previous settings that you had adjusted.
For this reason, it should be used as a last resort to connect your Google Home or Nest to your Wi-Fi.
Reset Google Home or Google Nest
Factory resetting your devices will return them to the same form as when you first bought them. It’s a way to start from scratch, and it’s the last option you have to reconnect your Google Home and Nest to your Wi-Fi.
Depending on the type of Google Home device you have, there are several ways to factory reset them.
google home: Press and hold the microphone mute button for 15 seconds
Google Home Mini: Press and hold the FDR circle button for 15 seconds
Google Home Max: Press and hold the FDR button near the power cord for 15 seconds
Google Home hub: Press and hold both volume buttons for 10 seconds
Google Nest Mini: Turn off the microphone and press and hold the middle button for at least 5 seconds
If none of the methods described in this article work, it’s time to contact google support to see what they can do. Fill out the online form with a message that is as descriptive as possible to get the best help.
When filling out the form, make sure to list all the ways you have tried to resolve the issue. This will help the team to help you quickly.
Fix a Google Home or Nest that won’t connect to Wi-Fi
There are several possible reasons why your Google Home or Nest can’t connect to your Wi-Fi network. Internet problems, bandwidth problems, outdated software, and changed Internet passwords can all be the cause of your problems.
Once your Google Home or Nest is reconnected, you can use it to have fun and try out new games.