Tesla is recalling more than a million cars because of defects in their automatic windows that could injure passengers, the national auto safety regulator said.
The recall affects Model 3 cars from model years 2017-2022, Model Y SUVs from 2020 and 2021, Model S cars from 2021 and 2022, and Model X cars from 2021 and 2022.
Software errors in the vehicles prevent their power windows from responding to obstacles. “A closing window can exert undue force by squeezing a driver or passenger before retracting, increasing the risk of injury,” said one notice of the National Highway Traffic Safety Administration.
As such, the windows do not meet federal vehicle safety standards for power-operated windows, NHTSA said.
Tesla will push a software update to recalled vehicles to fix the window reversing system, the NHTSA said. The automaker will send letters to affected owners before November 15, according to the report.
Tesla employees identified performance issues with the window reversing system during product testing in August and, as of Sept. 13, updated production vehicles to meet federal requirements, the Associated Press reported.
Tesla was unaware of any warranty claims or injuries resulting from the issue on Sept. 16, according to the AP.
Owners can contact Tesla Customer Service at 1-877-798-3752.